The safety and integrity of your Personal Information is of utmost importance to Primepoint. Consequently, Primepoint has established an informational security program designed to utilize best-practices to help protect your Personal Information. This program incorporates physical, technical and educational safeguards.
Primepoint has established and tested controls (documented in our SOC I Type II audit report) restricting access to Primepoint’s facility, systems and Personal Information to properly authorized individuals. Such individuals include Primepoint employees, authorized insurance and accounting auditors and authorized business partners.
Primepoint utilizes industry-standard tools and technologies to prevent unauthorized access into our systems. Client contacts as well as employees using Primepoint’s web portals are assigned unique user IDs. The system is configured to enforce minimum password standards used for the application. These password parameters govern minimum length, expiration, and complexity. The configured settings are as follows.
- A password may contain no fewer than 8 characters.
- A password must contain digits and letters.
If a user fails to enter a correct password a maximum of 5 times in a row within any 30-minute span of time, the account is disabled for 30 minutes. The operations department of Primepoint must be contacted in order to re-enable the user’s password.
Other technical safeguards used to help secure Personal Information include the use of malware detection tools, system firewalls, encryption of data transmitted online as well as co-location data backup and storage routines.
Primepoint, LLC will continually strive through technological advances and policy changes to enhance the privacy and security of each individual’s Personal Information.