Primepoint Privacy Policy - Primepoint HRMS & Payroll

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EmployeeXperience®

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EmployeeXperience®

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Our Specialty

Solutions engineered, complexities simplified, technologies integrated, and the simple kept simple and easy – it’s what we do. We excel at engineering solutions that meet the specific needs of customers whether their organizations are small, mid-sized, or large. If you have the responsibility for finance, payroll, or human resources, you owe it to yourself to explore what Primepoint can offer you.

Customer Service

Our different attitude towards customer service will make a difference to you. Every customer expects good service, and of course we meet that expectation. But we take a different approach. Once you meet with us, you’ll quickly see that we start by understanding your needs so we can offer solutions to help make your processes more efficient. To us at Primepoint, engineering solutions for our customers is an important component of customer service, just as important as quickly responding to various requests and questions.

Efficiency & Savings

You have many opportunities to save money by transitioning to Primepoint. Our fees are generally lower than our competitors and you’ll discover that your processes become more efficient using Primepoint’s systems. Plus our tools will help you better manage the finances of payroll, as well as employee payroll-related expenses.

Whether Your Company Has 1 Employee or Thousands...

whether the people you pay are hourly, salaried, independent sub-contractors, or a combination of all the above... whether your employees are paid weekly, bi-weekly, semi-monthly, monthly, or any combination of pay frequencies, Primepoint offers the services you need to make payroll processing and payroll taxes easy, fast, and accurate.

Small Business Services: 1-50 Employees

Most small businesses need and want the right blend of technology and personalized customer service. Primepoint has many years of experience providing payroll services to small businesses and offers those businesses dedicated service teams and technology that makes processing payroll faster and easier.

Learn More About Payroll Processing For Small Businesses

Large Business Services: 50 - 10,000+ Employees

As businesses grow their payroll processing needs can become complex and time consuming. Primepoint's team will create customized solutions that streamline complex processes to create efficiencies.

Learn More About Payroll Processing Services For Large Businesses

Manage Employee Time

If the tracking of employee time worked is not managed effectively, it will have a negative impact on employee morale, labor law compliance, Affordable Care Act issues, company finances, human resource/payroll processing efficiencies, and general employee productivity, all of which can hold back company growth and profits. Primepoint’s system for tracking and managing employee time worked, offers solutions to these issues for companies like yours. The system is fully integrated with the payroll processing and human resource management systems and offers three major areas of functionality. Click below to learn more:

Time & Attendance

Labor Management

Paid Time Off Management

Technology Tools to Manage Their Work-Path

Every employee follows a Work-Path that Human Resources needs to manage. Primepoint can provide the technology tools. Our fully integrated functionality breaks into 4 major systems:

 Human Resource Management – manage each employee's Work-Path from recruitment to separation

 Payroll Management – manage all aspects of payroll processing, payroll taxes, and the finances of payroll

 Manage Employee Time – manage an employee’s time and attendance, paid-time-off, and much more

 Employee Self-Service - empower employees with Primepoint's EmployeeXperience® web portal

In addition to our technology tools, Primepoint offers several options for Human Resource Support.

Employee Self-Service
Accessed Using a Computer or Mobile Device

Primepoint’s employee self-service technology streamlines communication with your employees. Human Resource departments can regularly communicate important information to employees, as well as distribute company documents electronically. Employees can use the system to keep Human Resources up-to-date on their personal profile information and communicate with their supervisor to request time off. The Human Resource and Payroll departments will experience fewer interruptions from employees who need basic information and/or forms because they will have electronic access to those items. To learn more about these capabilities select a link below:

• EmployeeXperience® - The employee’s primary self-service system

• Electronic Paystub and W2

• Time Off Request Tool

Our Specialty

Customer Service

Efficiency & Savings

USER LOGINS:

eHR User Access

Business Access

EmployeeXperience®

Primepoint Privacy Policy

We at Primepoint, LLC understand the sensitive nature of the personal demographic and financial information that we continually accumulate on the individuals whose paychecks we process. Consequently, we take great caution in securing this information and using the information to perform the services for which we’ve been contracted.

This Privacy Policy explains how Primepoint uses the Personal Information we collect in the course of performing payroll and related functions on behalf of your employer. First, it is important to understand how we categorize the information we collect.

Types of Personal Information

Generic Information –Consists of general information such as name, mailing address, phone numbers, email addresses and other contact information which allows us to identify and communicate with you.
Transactional Information – Consists of information collected through the course of performing data and/or payroll processing for your employer. Such information may include (but not limited to):

Date of birth
Social Security number
Compensation
Bank account(s) information
Dependent information
Employee benefit information
Human resources information
Inquiries made to Primepoint
How you use Primepoint’s website

Use of Personal Information

Primepoint uses both types of Personal Information to perform data/payroll processing functions for which your employer contracted Primepoint. Primepoint also uses Personal Information to assist in managing our day-to-day business including (but not limited to):

systems development & enhancements
data security and analysis
fraud prevention
tax reporting to federal,state & local tax agencies
data integration with system/service providers authorized by our business clients

Sharing of Personal Information

Primepoint does not sell any Personal Information. Primepoint will only share Personal Information to 3^rd parties in order to perform the services for which our business clients have engaged us. We consider such 3^rd party organizations as Related Providers. Examples of Related Providers with whom we would share information include:

Automated Clearing House(ACH) providers
Time system providers
Delaware Valley Payroll,Inc. (Primepoint’s tax service provider)
Retirement plan providers
Employee benefit systems providers
Business partners (an individual or company that has a business relationship with your employer,and with whom you or your employer have a product or service relationship). Examples of such partners might be:

Your employer’s accountant(s)
Your employer’s bookkeeper
Your employer’s insurance agent(s)

Primepoint shares Personal Information with such Related Providers when they manage products or provide services affecting you, and only after receiving written authorization from your employer.

Security of Personal Information

The safety and integrity of your Personal Information is of utmost importance to Primepoint. Consequently, Primepoint has established an informational security program designed to utilize best-practices to help protect your Personal Information. This program incorporates physical, technical and educational safeguards.

Physical Safeguards

Primepoint has established and tested controls (documented in our SSAE-16 audit report) restricting access to Primepoint’s facility, systems and Personal Information to properly authorized individuals. Such individuals include Primepoint employees, authorized insurance and accounting auditors and authorized business partners.

Technical Safeguards

Primepoint utilizes industry-standard tools and technologies to prevent unauthorized access into our systems.

Client contacts as well as employees using Primepoint’s web portals are assigned unique user IDs. The system is configured to enforce minimum password standards used for the application. These password parameters govern minimum length, expiration, and complexity. The configured settings are as follows.

A password may contain no fewer than 8 characters.
A password must contain digits and letters.
If a user fails to enter a correct password a maximum of 5 times in a row within any 30-minute span of time, the account is disabled for 30 minutes. The operations department of Primepoint must be contacted in order to re-enable the user’s password.

Other technical safeguards used to help secure Personal Information include the use of malware detection tools, system firewalls, encryption of data transmitted online as well as co-location data backup and storage routines.

Primepoint, LLC will continually strive through technological advances and policy changes to enhance the privacy and security of each individual’s Personal Information.

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