Why Switch to Primepoint?
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We have far more reasons than our competitors
We’ve got the best people and...
we're the best business! Watch Primepoint Named Business of the Year
We partner with you
Our solutions are always evolving
Efficiency is our specialty
With us, you’re a person, not a case number
We’re not your rep, we’re your teammate
You have a dedicated service team
We dislike voicemail as much as you do
Our phone system instructs customers to press #1 for a reason – they are #1!
And you speak to a person, not a machine
Our dedicated “Start-up” team supports your transition
We constantly strive to be better
We take pride in our work
We value our family
Our services generally cost less than our competitors'
We invest in our employees
Our technology was developed by us
We consider what we do to be solutions, not just services
Our goal is to exceed expectations
We excel when faced with complexities
We have fun
We advance our system every week
Data security is critical to us
Our efficiencies save you time and money
We provide prompt answers and prompt results
We care about you
We care about your employees
We invest in our community
Working hard and working smart is essential to us
Our staff turnover is very low
You rarely wait on hold
We know you by name
We enjoy serving you
Payroll is more straightforward and efficient with us
We make managing human resources easier
Smart growth is preferred over rapid growth
We listen to your needs
It is important to us that your transition to our services is painless
Our technology is integrated for a seamless process
We use advanced encryption
We set high standards for ourselves
We take pride in our core values
We keep things as simple as possible
Our system is updated to meet government regulation quickly
Your state and federal payroll taxes are completely managed by us
Our system allows you to break down payroll to an unlimited number of allocations
We engage with our clients
Our staff has a true team spirit
We honor our commitments
Your employees receive technical support provided by us
We’re creative and innovative
We share our resources
Benefit open enrollment is simpler with us
Communicating with your employees is easier with us
Our customer satisfaction is very high
We create a supportive environment for our clients and staff
We are professional and prompt
We are familiar with your account and your specific needs
We make managing ACA easier
Our solutions are tailored to meet the needs of our clients
We don’t leave you hanging
Your feedback is important to us
Our customer retention is 93% – well above industry standards
We’re known for our superior customer service
Our #1 source of new business leads are customer referrals
We advance our technology with customer help and input
We exhibit honesty and integrity
We have advanced scheduling solutions
We have a high level of responsiveness
We love what we do
Tracking time and attendance is more efficient with us
We offer a significant number of reports with no additional fees
We have very strong default security levels
Customers may choose to increase their security levels
We have the solutions of the major payroll companies with the service of the small companies
Unlimited and flexible pay rates are offered at the business and employee level
We like to say “thank you”
Our descriptive pay stubs reduce employee questions
System dashboards make payroll and HR management easier
Role based security makes delegating payroll and HR responsibilities less complicated
We make tracking paid-time-off simpler
Questions are encouraged
You can provide read-only access to your outside accounting firm with our system
Developing our own technology means we can update it as desired
It’s easy to be completely paperless in payroll and human resources
Our system can be used to pay your sub-contractors
W-2, 1099, 1094C, and 1095C forms are issued from our system
Easily pay different groups of employees on separate pay schedules through our solutions
You can create a systematic export and import of payroll information for G/L entries
We offer a very inexpensive labor law poster automatic update program
We are ready to provide a cost analysis to show-off our lower fees
Modular systems enable you to purchase only what you need
We’re “right-sized”: small enough to provide acute support and large enough to handle your various complexities
You can take advantage of “pay-as-you-go” workers’ comp
We’re bonded up to 5 million dollars per incident
Our sales team members are trained to find solutions for your unique situation
Our sales team does not exaggerate our capabilities
We’re a complete SaaS service, with an emphasis on service
If you have challenges, we have solutions
Our HR and payroll solutions allow you and your employees to be paperless
Existing customers have not been given a payroll processing fee increase – ever!
We make scheduling employees easier