Payroll Services Powered by Primepoint - Frequently Asked Questions

Frequently Asked Questions

Category: Login Issues

Question: I am using the correct User ID and Password, why can’t I login?

Answer: If you are attempting to process payroll, be sure you are logging in under "Business or Enterprise Login." -- (2) Remember, login information is case sensitive. -- (3) If you just received your temporary login information, your account may still be inactive. Give it some time or call customer service (800-600-5257) to activate your account.

EmployeeXperience™ Login
Business Login
Enterprise HRMS Login

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Top FAQs

Are there any specific requirements that a customer needs to meet to be able to take advantage of Primepoint's Paperless Payroll option?
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I am using the correct User ID and Password, why can’t I login?
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Corporate Headquarters: Primepoint, LLC, 2 Springside Road, Mt. Holly, NJ 08060
P: 800-600-5257 F: 609-298-6742 - info@primepoint.com