Payroll Services Powered by Primepoint - Frequently Asked Questions

Frequently Asked Questions

Category: New Payroll Customer Start-up Process

Question: Is the transition process to your service difficult?

Answer: Our technology team has developed tools to transfer your existing payroll information (whether your company has 1 employee or thousands) into our processing systems accurately and efficiently, with little effort on your part. Primepoint’s setup coordinator will manage all aspects of the transition and will keep you informed along the way.

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Top FAQs

Are there any specific requirements that a customer needs to meet to be able to take advantage of Primepoint's Paperless Payroll option?
Can my employees have secure online access to their personal payroll information and employee profile?
Can your system track benefit time (paid time-off) for my employees?
How do I access an individual employee's web access information?
I am using the correct User ID and Password, why can’t I login?
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Corporate Headquarters: Primepoint, LLC, 163 Route 130, Bordentown, NJ 08505
P: 800-600-5257 F: 609-298-6742 - info@primepoint.com