What Makes for Better Service?… People!
You should be able to talk to people you know, and those people should know you, your company, and the details about your account. You should be able to talk to those people without having to navigate an automated phone system that requires you to make several selections before you find out all you can do is leave a voice mail message and wait.
Primepoint customers call customer service, a person answers and directs the call to the appropriate individual. Our turnover in customer service is very low, so the customer service staff gets to know our customers and our customers get to know the staff. Try making a call right now and experience the difference for yourself - 1-800-600-5257
If you’re not delighted with your answers to questions above, you should take a serious look at what Primepoint has offer. Contact us for an in-depth demonstration of our technology and a detailed analysis of your current payroll processing costs. We’ll provide you with this information at no cost to you.
To learn more about Primepoint, review our Frequently Asked Questions and/or the About Us sections in this web site.
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- Are there any specific requirements that a customer needs to meet to be able to take advantage of Primepoint's Paperless Payroll option?
- Can my employees have secure online access to their personal payroll information and employee profile?
- Can your system track benefit time (paid time-off) for my employees?
- How do I access an individual employee's web access information?
- I am using the correct User ID and Password, why can’t I login?
- View all FAQ
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Corporate Headquarters: Primepoint, LLC, 163 Route 130, Bordentown, NJ 08505
P: 800-600-5257 F: 609-298-6742 - info@primepoint.com